Newell thanked for 10 years of service

(L to R) 911 Director John Tracy, Senior Dispatcher Michael Newell, Watch Supervisor Cara Bishop-Wichman

SCEC is celebrating the “workaversary” for Senior Dispatcher Michael Newell today. Mike started as a dispatcher for SCEC in 2009, 10 years ago and since, has been promoted to Senior Dispatcher. Mike was presented a “Thin Gold Line” custom wooden flag created by Murphy’s Custom Woodworking ( https://www.facebook.com/Murphys-Custom-Wood-Working-509127159497559/) and a gift card to spend wherever he wishes. Mike, you are appreciated, and thank you for your service!

SCEC participates in County Fair

(L-R) Dispatcher Ailee Beltz, Dispatcher Vickie Holt, TAC/LASO Rachelle Van Dyke

Sumner County Emergency Communications participated in the Grand Parade at the Sumner County Fair in Caldwell Saturday Evening. Dispatchers had a float in the parade and passed out freezer pops along the parade route. Shown in the photo, from left to right are Dispatcher Ailee Beltz, Dispatcher Vickie Holt, and TAC/LASO Rachelle Van Dyke. Thanks to all involved in making decorations, beating the heat, and making this a success!

A schedule of all Fair events can be found here.

Caudillo, Shelton receive “Extra Mile” Awards

Dispatchers Mattie Caudillo and Coty Shelton recently received the Department’s “Extra Mile” awards for actions taken late last month. While exact details cannot be released because of confidentiality, we can say that it involved a woman and young children who were traveling through Sumner County late at night and were stopped by an area law enforcement officer.

The officer discovered the woman was traveling and badly in need of assistance. The officer himself contributed by putting gasoline in the woman’s car, but it was also found that her children had no car seats as the seats had been stolen. When this was discovered, Dispatchers Mattie Caudillo and Coty Shelton immediately offered up their personal car seats to donate to the motorist in need, indicating they could purchase and replace the car seats the next day. Others on the shift gathered up some snacks from the SCEC Pantry, and Watch Supervisor Ashley Helton drove to the car stop site to deliver the car seats and the snacks.

“This was a selfless act made to ensure those small children continued their journey safety”, said 911 Director John Tracy. “Mattie and Coty make us proud because their action is demonstrative of a true desire to help others.”

“The entire shift swung into action going above and beyond”, continued Tracy.

In addition to the “Extra Mile” award, both Caudillo and Shelton have been nominated for APCO’s “Teammates in Action” award.

Pictured above, left to right, are Dispatcher Shelton, Watch Supervisor Helton, and Dispatcher Caudillo.