To provide prompt and courteous service proficiently to the citizens of Sumner County and our public safety partners.
Established in 1995, Sumner County 911 Emergency Communications is responsible for receiving and processing emergency calls from the citizens and guests of Sumner County, Kansas, and dispatching and coordinating the response of over 30 law enforcement, fire, EMS, and Emergency Management agencies to those emergencies.
Deputy Director Marcie A. Bristor has been appointed to the position of 911 Director. She replaces the current director, John Tracy, who is retiring, and will begin her duties October 30.
Marcie began her career as a dispatcher in 1995, and is the last remaining original dispatcher hired when the Department was established. She was quickly promoted to Shift Supervisor, a position she held for over 15 years, and for the last 7 years has served as Deputy Director.
Marcie has a long history in public safety with many family members involved with the Caldwell Fire Department, and her husband has a long history, and is currently serving, as a law enforcement officer in Sumner County.
Please join the agency in welcoming Marcie to her new role!
Sumner County Dispatcher Callie Ybarra was recognized by the Kansas Chapter of APCO as a “Shooting Star”.
While off duty on August 15, 2021, Dispatcher Callie Ybarra witnessed a driver having a medical emergency. She later described that his pick-up was not moving in traffic, and other motorists were having to go around him; he eventually began moving again but slowly veered off the roadway toward some trees before stopping.
She stopped to check on the driver, and found that he was slumped over in the front seat, with the doors locked, and did not appear to be conscious or breathing. She took the initiative to use the small sliding segment on the back window to make entry into the vehicle before she and others pulled him from the cab.
Once out of the vehicle, she said his skin was visibly blue in color, and he was confirmed to be apneic. She called 911 and began performing CPR.
Had Dispatcher Ybarra not stopped on her way to a family outing, investigated the situation, found a way to make entry into his vehicle, and performed effective CPR, it seems likely that he would not have survived. Because of Dispatcher Ybarra’s quick thinking and decisive actions, this man left the scene via EMS, breathing under his own power.
Dispatcher Ybarra is in the business of saving lives, but in this case, she answered a call to action on her own time and found a way around obstacles that would have stopped many others.”
Today is the last day for the APCO National Conference in San Antonio. Awww! That means Watch Supervisor Voshell (left), Deputy Director Bristor (center) and Watch Supervisor Stevenson (right), have to come home and go back to work! I’m sure they learned a lot about how to better serve the citizens of Sumner County and are ready to come back and share the knowledge they gained with everyone else. We don’t always get the opportunity to participate when the conference is on the east or west coast, but if it is held anywhere in the central part of the country, we always try to send someone as the conference is always full of great speakers and great information. We welcome you guys home, and we’ll leave the light on for ya.
Congratulations to Stefny Cabrera (middle) on her 5 Year Workaversary as well as her promotion to Senior Dispatcher! We truly appreciate your service and dedication, and your promotion was very deserving. Thank you Stefny! Shown (L to R) Deputy Director Bristor, Cabrera, and Watch Supervisor Stevenson.
Almost missed reporting activities for Wednesday (July 21). Members were at the Belle Plaine Library reading to area children, while five members attended Enterpol training. Enterpol is the company that makes our Computer Aided Dispatch software. Two new members attended the Basic Training, while two other members attended the Basic Training for refresher. One member attended the Admin Training to learn new programming features.
Saturday, we’ll be at the Children’s Health Fair in Caldwell. Hope to see you there.